Careers at Exit41

Careers at Exit41

As an Exit41 employee, you will enjoy a work environment where individual contributions are recognized and rewarded. Our core values of Commitment, Integrity, and Agility are an integral part of who we are and how we do business, and serve as the foundation for building h4, trust-based relationships both internally with our colleagues and externally with our customers and partners.

We offer a competitive salary, a comprehensive benefits package, and the opportunity to grow and discover how far your talents can take you. Please email your resume to careers@exit41.com

Positions Currently Open

Call Center Agent
Product Manager

Call Center Agent

Responsibilities (Including, but not limited to)

Responsible for handling orders for restaurants in a call center environment
Must be able to maintain a high level of enthusiasm throughout your shift
Must maintain a positive attitude and be courteous and polite
Enter inbound orders accurately
Adhere to client approved script
Adhere to specified requirements for suggestive selling and up selling
Respond quickly and appropriately to customer questions and request
Represent the company in a professional manner

Required Skills

Excellent Work Ethic
Excellent Phone Etiquette
Exceptional telephone verbal communication and interpersonal skills required
Ability to handle difficult customers in a professional manner
Ability to multi-task in a fast paced, high call volume call center
Will be able to adhere to a strict attendance policy
Minimum 1 month quick serve restaurant
Basic computer skills and the ability to navigate through multiple computer screens efficiently

Please email your resume to careers@exit41.com

Product Manager

Link. Like. Eat. At Exit41, we focus on making food ordering social for some the most recognized restaurant brands in the world. Our Software as a Service (SaaS) “all channel” Social Ordering solution features innovative ways for consumer to place orders – Online, Facebook, Mobile, iPad, and Phone – and central database providing the restaurant with the “who, what, where, when, why and how” they need to know about their customers to build loyal, profitable relationships.

We have an immediate opportunity for an experienced Product Manager with both business and technical savvy to join our team in championing our Social Ordering product efforts to deliver continual innovation and business value to the market.

Responsibilities include:

Defining our social ordering product strategy and roadmap; ability to prioritize roadmap deliverables by establishing consensus
Managing the entire product line life cycle from strategic planning to tactical activities
Specifying market requirements for current and future products by conducting market research supported by on-going visits to client and leading user groups, including the Exit41 Client Advisory Group
Driving a product solution across marketing, client services and development teams through prioritized features, market requirements and functional specifications, and product positioning
Analyzing potential partner relationships for the product that add value for our customers
Assessing competitive offerings and providing competitive insights

Experience & Skills:

Our ideal candidate will have 5-7 years of product management experience in a software company, preferably supporting multi-tiered web/java enabled applications and systems and an agile engineering environment. E-commerce/m-commerce experience is a plus!

Demonstrated success defining and launching excellent products
Experience and proven process for defining a user interface
Excellent written and verbal communication skills
Excellent client service skills
Excellent teamwork skills
Proven ability to influence cross-functional teams
Technical background, with experience in Agile development
Bachelor’s degree
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