Exit41 Phone-In Application

  • In your restaurant, catering hub, or in our Call Center, take phone-in orders with speed, ease and accuracy
  • Ensure data security and certainty (PCI compliance) for all phone orders
  • Capture valuable customer data build a complete view of customer across channels

While your online and mobile channels are new and exciting for your customers and will build overtime, the reality is – the majority of your to-go orders are still placed via the phone today.  Developed in collaboration with leading restaurants processing over 20 million phone orders in a call center, our application is specifically designed to help serve phone-in customers with speed, accuracy and control. Exit41 Phone Application is built upon our enterprise class platform featuring real-time POS integration, self-sufficiency in configuring to your restaurant operations, and a central database for a single view of customers across ordering channels

Easy for the order-taker…

  • Conversational ordering interface design
  • Caller ID and sophisticated customer search
  • Recall and modify previous orders
  • Customer profile information always one click away
  • “Click to Call” enabling agent support for online customers
  • Complete visibility of customer’s order history across channels
  • Suggestive selling prompts to complete the “whole order”
  • Customer service module for complaint handling

Easy for your restaurant…

  • SaaS model for ease and speed of set up and maintenance
  • Easily configurable business rules across your enterprise
  • Automated market mapping of delivery zones
  • Product availability automatically reflected from POS
  • Pricing and taxes dynamically pulled from POS
  • Credit and gift card transactions integrated with POS for authorization